We were just in Rutman’s today looking for a new cello for our daughter. I was a bit hesitant because I just didn’t know what to expect. The Rutmans were kind, very kind and patient. Mr. Rutman played three cellos for us — despite not being a cellist — and managed to make one sing. This was the most expensive one but he did NOT pressure us into a purchase of any kind. He was clear about his store’s policy, which I appreciated, and gave us a few options to consider. He also provided good advice. I plan to return to this store.
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